Support and Services

NTS systems are designed to meet the real-life needs of data centers, especially in the areas of serviceability and maintenance.

NTS works with Intel, AMD, Adaptec, Tyan, Super micro, NVIDIA and other peripheral manufacturers to provide intensive support services. While our servers come fully racked, cabled and tested-and are designed for the best possible serviceability-our Support professionals are committed to ensuring each customer's satisfaction. During normal business hours on Pacific Standard Time we provide unlimited toll free tech support from our in-house technicians. We offer additional technical support in conjunction with an optional 24X7 toll free phone support through third party support house. In addition to our free two-year in house labor warranty, we offer an optional on-site service package across US, Hawaii and Puerto Rico.

We provide replacements or repair service within warranty on all of the parts in your computer. An extended parts replacement in advance warranty is also available upon request.

Online support form
Warranty program
Warranty procedure